PRIVACY POLICY
The privacy of your personal information is important to us. This Privacy Policy describes the ways we collect, store, use, and manage the information you provide us or we collect in connection with Awem Games products, services, apps, websites (collectively, the «Services»). Your use of our Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Services, including its applicable limitations on damages and the resolution of disputes. The Terms of Services are incorporated by reference into this Privacy Policy.PRIVACY POLICY UPDATE
Introduction At Awem Games, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and manage your information. We update this Privacy Policy at least once per year to ensure compliance with the latest regulations and to provide transparency to our users.Last Updated: April 2025Annual Review and Updates In accordance with applicable privacy laws, including the California Consumer Privacy Act (CCPA) [Cal. Civ. Code § 7011(e)(4)] and [Cal. Civ. Code § 1798.130(5)], Awem Games reviews and updates this Privacy Policy at least once per year. Users will be notified of significant changes via:- An update to this Privacy Policy page with a revised "Last Updated" date
By continuing to use our Services after the effective date of an update, you accept the revised Privacy Policy.Your Rights and Annual Updates To comply with privacy laws, including CCPA and GDPR, we:- Review our data processing activities annually
- Ensure continued protection of your personal information
- Update our disclosures regarding data collection, processing, and sharing practices
- Provide clear opt-out options for users who do not wish their personal data to be used for specific purposes
If you have any concerns regarding our privacy practices, you may contact us using the details provided above.Changes and Notifications We encourage you to review our Privacy Policy periodically to stay informed about how we protect your information. This page will always reflect the most current version of our Privacy Policy.I.CONTROLLER’S NAME AND CONTACT DETAILS
Throughout this document, “Awem Games” or “us”, or “we” refer toAwem Games Limited (“Data Controller”)Address: Neofytou Nikolaidi, 17, S.P. CENTER, floor 5, 8011, Paphos, CyprusContact E-Mail: privacy@awem.comII. USE OF INFORMATION
Personal informationTo access the Services, Awem Games may collect information or its combination that can be used to identify you as an individual («Personal Information»), but only if you voluntarily provide it to us. The Personal Information you provide us may include, but are not limited to:- your username,
- your messages to the Service (such as support tickets),
- other data you choose to give us (such as data to identify a lost account).
Information Collected AutomaticallyAwem Games may use tools or third party analytical software to automatically collect and use certain information, that may include, but are not limited to:- IP address,
- browser information,
- unique device ID,
- hardware type,
- the version of your operating system («OS»),
- your device name,
- mobile phone carrier;
- geographical data such as country code;
- game progress and time used playing,
- score and achievements, any other interaction with the Service, data about all of your interactions with the game and with the other players inside the game via server log files, other information as reasonably required by Awem Games to enhance the Services.
- advertising identifiers (such as IDFA or AAID)
- a list of installed applications (if required for functionality)
Information from our partnersWe may receive additional information from our third-party partners, such as advertising networks, analytics providers, and data brokers. This may include inferred interests, demographic data, engagement metrics, or other data that enhances our ability to improve our Services and personalize the user experience. These third parties process data under their own privacy policies and applicable laws.In order to perform our contract with you and when processing is required in order to comply with a legal obligation to which we are subject, we may also obtain information about you from our partners:- information we receive if you link a third party tool with the Service: your Facebook id, email address, photo or other image (Facebook),
- information to fight fraud (such as refund abuse in games or click fraud in advertising),
- information from platforms that the games run on (such as to verify payment),
- information for advertising and analytics purposes, so we can provide you a better Service.
Before collecting, storing, or transferring sensitive personal information, such as financial or health data, we obtain explicit consent from the user. Users will have the right to withdraw their consent at any time by adjusting their account settings or contacting us at privacy@awem.com. Withdrawal of consent does not affect the lawfulness of processing conducted before the withdrawal.Sensitive Personal InformationWe do not intentionally collect or process sensitive personal data such as racial or ethnic origin, political opinions, religious or philosophical beliefs, genetic or biometric data, or health-related information. If such data is inadvertently collected, users may request its deletion by contacting privacy@awem.comCookiesThe Services may use cookies to store information about your visits such as but not limited to your preferences or a username and password. You can disable cookies at any time, although you may not be able to access or use features of the services.We may use third-party analytics providers, including but not limited to, Google Analytics (collectively “Third Party Analytics Providers”). These Third-Party Analytics Providers use Cookies on our Sites. The information generated by the Cookies about your use of our Sites, may be transmitted to and stored by Third-Party Analytics Providers’ servers, which may also be located outside of the European Economic Area. The Third-Party Analytics Providers will use this information on our behalf for the purpose of evaluating your use of our Sites, compiling reports on website activity, and providing other services relating to website activity. The terms of cookies storage by a third-party shall be established by the respective third party. Learn more from their Terms of Service and Privacy Policy.To Opt-out: Download the browser plugin “Google Analytics Opt-out Browser Add-on” here.You can control and/or delete cookies as you wish by changing your browser settings. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you use the Services, and some services and functionalities may not work.Facebook LoginTo access some Services, you can be asked to log in using your Facebook account. We do not have access to your Facebook login and password, since the login process runs on Facebook’s servers. You enter your username and password on Facebook website. You are responsible for safeguarding the details of your Facebook account and for any activities or actions under your Facebook login using the Services.When you connect to the Services and/or use the Services through your Facebook account, you will be asked to permit the Service to access certain information stored on Facebook. We use your information from Facebook account only in accordance with your privacy settings you have set up under your Facebook account. Accordingly we only use the information to provide you with the Service at the given moment (but do not store) such information, which you allowed Facebook to share with third parties subject to the privacy settings that you have set in Facebook.The Facebook’s use of Personal Information and/or information on Facebook made available by you using the Services is governed by Facebook’s Data Policy and controlled by Facebook, not by this Privacy Policy or by us.III. DATA PROTECTION OFFICER (DPO)
In compliance with applicable data protection laws, Awem Games has appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with regulatory requirements. If you have any questions regarding the processing of your personal data or wish to exercise your rights under GDPR, you may contact our DPO:Data Protection Officer Contact Details:Name: Vyacheslav BasharimovEmail: privacy@awem.comPostal Address: Neofytou Nikolaidi, 17, S.P. CENTER, floor 5, 8011, Paphos, CyprusThe DPO serves as the primary contact for any inquiries related to data protection and privacy rights. You can reach out to the DPO to:- Request information regarding how your personal data is processed.
- Exercise your rights under GDPR, including access, rectification, deletion, or restriction of your data.
- Report concerns related to data security and privacy compliance.
IV. HOW WE USE YOUR INFORMATION
To Provide the Services to YouTo provide the Services to you and to perform our contract with you, we use your information, which is necessary:- to register and administer your Account, and to verify your details,
- to provide you with the Services you request;
- to verify and confirm payments;
- to communicate with you about your Account and send you information about features on our Sites or changes to our policies;
- to provide support including, but not limited to, product updates, product patches and fixes and other similar communications;
- to arrange your participation in competitions, rewarding you with gifts and awards to which you may be entitled as a result of winning an online or offline competition, etc.
To make the Service more suitable for our usersTo provide a great Service to our users, we have a legitimate interest in collecting and processing the necessary information to- update and develop player profiles;
- develop and improve the Service and player experience;
- manage our relationship with you;
- provide social features as part of the Service;
- customize your Service experience;
- respond to your comments and questions and provide player support;
- notify you and provide you with information about features on our Sites, new product releases and service developments, and to advertise our products and services;
- provide you with special offers inside the Service as well as in other websites and services, and by email;
- send you related information, such as updates, security alerts, and support messages;
- enable you to communicate with other players.
You may opt out of receiving promotional communications from us. To find out how to do this, please refer to section “Request That We Stop Using Your Information”.Our application may collect location data to enable specific features. Users have the option to enable or disable location tracking through their device settings or within the application’s privacy settings. We do not store location data beyond what is necessary for the intended functionality.To Keep The Services Safe And FairIn order to keep the Service and its social features safe and fair, to prevent and fight fraud and cheating, and to ensure acceptable use, we have a legitimate interest in processing the necessary data to- analyze and monitor the use of the Services;
- take action against fraudulent, cheating or disruptive players.
If the data can be used to prove that cheating, fraudulent activity, or Terms of Use violation has occurred, we will further store the data for the establishment, exercise, or defence of the legal claims for the duration of the applicable statute of limitations.With Your ConsentWith your consent, we may process your information for additional specific purposes.If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time and withdraw your consent, but this will not affect any processing that has already taken place. Where we are using your information because we have a legitimate interest in doing so, you have the right to object to that use. However, in some cases, this may mean that you will no longer be eligible to use the Services.V. RETENTION OF YOUR INFORMATION
We do not retain Personal Information that can be used to identify a user beyond the time period necessary to complete the function for which information was collected. We retain your Personal Information for as long as your account is active, or as long as is needed to provide you with the Service.Note that if you ask us to remove your Personal Information, we will retain your information as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Services. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date when such information was created.VI. DISCLOSURE OF INFORMATION
We share information we collect about you in the ways discussed below and only when necessary for the performance of a contract with you, compliance with a legal obligation to which we are subject, or based on our legitimate interests. We are not in the business of selling information about you to advertisers or other third parties. While a third party may have access to your Personal Information in connection with the performance of services for Awem Games, it may not use such information for any purpose other than providing its services.In accordance with the CCPA, California users have the right to know the specific categories of personal information that we share with third parties for business or commercial purposes. Awem Games may share the following types of personal information:- Identifiers (such as email addresses, IP addresses, device IDs)
- Internet and electronic network activity (such as browsing history, in-game interactions, engagement data)
- Geolocation data (such as country location)
- Commercial information (such as transaction history, purchase preferences)
These data categories may be shared with third-party service providers, such as advertising partners, analytics providers, and business affiliates, to improve the Services, enhance user experience, and ensure compliance with contractual and legal obligations.Users may request further details about our data-sharing practices or opt out of certain types of data sharing by contacting us at privacy@awem.com.Hosting Services: we may use third-party companies to host information or provide other infrastructure that helps with the delivery of our Services. Such partners include: Amazon Web Services, Inc.Customer Support Services: we engage third-parties to help us provide customer support for some territories and products. Such companies may have access to your personal data, including personal data that you may provide in your customer support requests. Such partners include: Zendesk Inc.Developers of the Game Software: for the purpose of developing and supporting the game software, we may share your nickname, e-mail, IP-address and some other information with third-party developer companies. Such partners include: AG Production Limited Liability Company, Awem Limited Liability CompanyAdvertising and Advertising Measurement Partners: we may share your email, nickname, IP address and other information you provide to us in order to facilitate targeting, delivery, and measurement of online advertising on third-party services, or otherwise facilitate the transmission of information that may be useful, relevant, or of interest to you. Such partners include: ironSource Ltd., Fyber Media GmbH, AppsFlyer Ltd.We partner with third-party advertising providers to deliver personalized advertisements based on your preferences. In compliance with Store policies, users can opt out of targeted advertising via their device settings:- Windows Devices: Go to Settings > Privacy > Advertising ID and toggle off ad personalization.
- iOS Devices: Navigate to Settings > Privacy > Tracking and disable app tracking.
- Android Devices: Open Settings > Google > Ads, then select Opt out of Ads Personalization.
Users can also manage their ad preferences through account or by adjusting cookie settings in their browser.Links to Third-Party Sites: the Services may include links that direct you to other websites or services whose privacy practices may differ from ours. If you submit information to any of those third-party sites, your information is governed by their privacy policies, not this one. We encourage you to carefully read the privacy policy of any website you visit.Sharing anonymous information: we also may share with third parties, anonymous or aggregated information, or other data that does not directly identify you, for instance to show trends about use of the Services.Change of control: we may share your data as part of our company’s sale, merger or change in control, or in preparation for any of these events. Any entity that buys us, or part of our business, will have the right to continue using your data, but only in the manner set out in this Privacy Policy, unless you agree otherwise.We reserve the right to disclose your personally identifiable information as required by any law and also when we believe that disclosure is necessary to protect our rights and/or to comply with judicial proceedings, court orders, or legal process.We may share aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties.Awem Games ensures compliance with Store’s data collection and privacy policies by limiting the collection of user data to what is strictly necessary for the functionality of our Services.We do not sell personal data to third parties.Any data shared with our service providers (such as advertising, analytics, and hosting partners) is processed strictly for service-related purposes and in full compliance with our privacy commitments.VII. THIRD-PARTY WEBSITES AND SERVICES
Third parties may collect your information. There are a number of places on or through the Services where you may click on a link to access other websites, services or web resources that are not affiliated or connected with us and do not operate under this Privacy Policy. For example, if you click on an ad, you may be taken to a website that we do not control. These third-party websites may independently collect information, including your Personal Information, from you. We advise you to check the privacy policies of all third-party websites you visit.VIII. AGE LIMITS
Awem Games recognizes the special obligation to protect Personal Information from children age 13 and under and does not knowingly collect such information. IF YOU ARE 13 YEARS OLD OR YOUNGER, PLEASE DO NOT ATTEMPT TO USE OUR SERVICES. If Awem Games discovers that a child age 13 or younger has provided us with personally identifiable information, we will delete that child’s personally identifiable information from our records as quickly as possible.We comply with all applicable laws regarding children’s privacy, including COPPA and relevant GDPR provisions. Our Services are not intended for children under 13 years of age. If a parent or guardian believes that their child has provided personal information without their consent, they can request data removal by contacting privacy@awem.com.IX. SECURITY
We follow generally accepted industry standards to protect the Personal Information submitted, both during transmission and once we receive it. In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your information from unauthorized access or against loss, misuse or alteration. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while our goal to use commercially acceptable ways to protect your personal information, we cannot guarantee it is absolutely secure.