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AWEM (web site, support, etc...) Comments

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14.09.2009 12:59:24
Hi I joined up to be a beta tester and just played the demo of romance of rome and not sure if it was the beta or just the free trial?? and how do I unsubscribe from the receiving posts in my email ?? Thanks Paula
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16.09.2009 09:56:08
Romance Of Rome troubles

If you experience any problems with Romance Of Rome for example:

the game closes and you have to start all over again (mainly Vista)

Please, make sure you run the game using Administrator
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16.09.2009 12:46:29
How can I stop getting the posts from the forum in my email inbox?? Thanks Paula
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18.09.2009 08:36:30
Paula, you subscribed to the new topic messages at the forum. When you add a new post at the bottom of the window there was such option. I've unsubscribed you already.
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20.09.2009 14:32:34
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admin wrote:
In this part of the forum you are welcome to ask any questions concerning Awem games, our plans, future releases. We'll be glad to hear your proposals for site improvements and ideas about the games you want to play.
I would like to be a beta tester, but I tried the link to sign up and it doesn't work. How can I sign up. Thank you, misha38@sbcglobal.net
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20.09.2009 14:37:49
I would like to be a beta tester but I tried the link to sign up and it didn't work How do I sign up? misha38@sbcglobal.net thank you
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21.09.2009 15:54:43
wen will delicious 4 be released??? Sad Confused
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23.09.2009 09:49:17
Hello i sent an email because i want to be a beta tester and there's no answer how long do i have to wait??? and thank u
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28.09.2009 17:53:05
Hi Admin,

Purchased: Romance of Rome

- Mastercard transaction 28/09/09

- Order Number: ?

- Name: Gill Vincent

- Email: gruthvincent@yahoo.com

Email confirmation with keylock not received, please help.

Thankyou, SideSaddle
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29.09.2009 07:08:07
SideSaddle,

When you purchase Romance of Rome our system sends you the download link to the full version of the game. No registration needed. Did you get the link? if not I'll reactivate you the link right now. When you receive a letter use the link, it'll be active for two days only.
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07.11.2009 18:31:26
Quote
admin wrote:
In this part of the forum you are welcome to ask any questions concerning Awem games, our plans, future releases. We'll be glad to hear your proposals for site improvements and ideas about the games you want to play.


I love the challenge of playing 'persia'...I have tried to reload it on 3 differant computers and from several game sites including yours...and can't get it anymore...I have bought it more than once...so I guess I am addicted...and still can't play...can someone tell me how to get a good copy downloaded on my computer...this busy mom needs a break!
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18.11.2009 11:31:19
Hi there, please can you help as I have not had a reply from support?
I purchased My Kingdom for the Princess, entered my code and played the game no problems. However when I try to play again it will not let me, I press play and it keeps coming back with the start up screen with the play, more games and exit button on, no matter how many times I press play the game will not load.
Thank you
Debs
20.11.2009 10:14:38
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debs wrote:
Hi there, please can you help as I have not had a reply from support?
I purchased My Kingdom for the Princess, entered my code and played the game no problems. However when I try to play again it will not let me, I press play and it keeps coming back with the start up screen with the play, more games and exit button on, no matter how many times I press play the game will not load.
Thank you
Debs


Dear debs,

You need to reinstall the game.

First uninstall it, then download the game again and register it with the same code.

If you have questions, please, write to support@awem.com
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23.11.2009 07:37:33
I have done that and it works once, then each time I try to play I have to uninstall and reinstall to play the game. I have to do this each time I want to play.I have emailed customer support but to no avail they don't answer?
23.11.2009 08:35:43
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debs wrote:
I have done that and it works once, then each time I try to play I have to uninstall and reinstall to play the game. I have to do this each time I want to play.I have emailed customer support but to no avail they don't answer?


Dear debs,

I am sorry but we provide support only for Awem games. Please, write to support@nevosoft.com to get further assistance.
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23.11.2009 14:33:07
I have emailed them numerous times but they do not answer????
What else can I do?
Debs
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25.12.2009 13:18:07
Merry Christmas everyone!

We wish you happiness and peace in your life. Thank you for being with us.

Happy Holidays from all of us at Awem!
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03.01.2010 12:37:01
Dear Friends,

Today Awem studio celebrates its birthday. We are 8 years old!!!

Im so excited about this! And I want to say thank you for been with us. Its great you like and play our games. We welcome your greetings and give presents.

To celebrate our anniversary we prepared a special gift for everyone. Weve picked the Best Awem games in one bundle, one game per each year. A great holiday sale with 75% Off, exclusively for Awem users only.
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04.01.2010 13:58:45
Please help me!!
I love Star Defender 3 & 4. I received the demo unregistered versions to try. I have dial up only (yep, country folk in Canada) & have been looking everywhere to purchase cds. Can I purchase the 8th anniversary package cds?? PLEASE PLEASE PLEASE!
05.01.2010 05:04:48
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Debby wrote:
Please help me!!
I love Star Defender 3 & 4. I received the demo unregistered versions to try. I have dial up only (yep, country folk in Canada) & have been looking everywhere to purchase cds. Can I purchase the 8th anniversary package cds?? PLEASE PLEASE PLEASE!


Debby, you can order 8th Anniversary Awem Bundle together with the back-up CD. Its available. If you have a slow Internet connection such as dialup its always better to order a back-up CD. Please, note that if you order a back-up CD, youll have to pay some extra money for the delivery.

To place your order, please go to the 8th Anniversary Awem Bundle page and press Buy Now button. You only need to fill in the Order Form and check the box to include a back-up CD.

We have e-mailed you with the detailed instructions on how you can submit your order.
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23.01.2010 14:54:23
Who do we contact if we are having problems with a game? For instance, you dl a game and you get this pop up thingy and there seems to be just something wrong with the way it's dling from the site. Like potential site problems maybe.
Do I post it here or email someone or fill out a form or what? lol
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24.01.2010 04:17:28
Welcome to our site, ashomac, and thanks for posting this trouble. We sell this game as an affiliate, it was not developed by awem studio. I'll contact the developers and we'll solve this problem. On Monday, I think, everything will be fixed.
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11.03.2010 00:50:58
I signed up for beta testing and I have NEVER received anything and am not understanding why.
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11.03.2010 01:25:32
SthrnDixieCwgrl,
when did you sign in? On February, 20 you should have received Golden Trails: The New Western Rush for beta test. If you didn't get our letter, please make sure your email is not BLOCKING or FILTERING out some of our emails. If your email has a JUNK folder or SPAM folder, please check in there for some of our missing email.

To ensure that all awem.com emails and Newsletters will go directly to your inbox, please add @awem.com to your email address safelist.
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11.03.2010 09:24:51
I signed up before then, received nothing, and I need a COMPLETE email address since it will not let me add partial addressess.
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